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297 - ATPL Question Bank in English - Which statement about human and organisational factors in aviation safety is correct?

Question 297 - Human Performance and Limitations - ATPL - Airline Transport Pilot Licence

They can contribute through operational, design, maintenance and organisational conditions, so investigations should examine more than the final front-line action.
They are irrelevant to commercial aviation whenever technically serviceable aircraft are used.
They concern only flight crews and air traffic controllers; maintenance and organisational conditions are excluded.
Identifying the last operator error is sufficient, without examining why the error occurred or which barriers failed.

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